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Carbon Jacked Ltd Privacy Policy


This privacy policy was last updated on 26 January 2023.

Carbon Jacked is the trading name of Carbon Jacked Ltd. Any reference to “we”, “us”, “our”, “Carbon Jacked” or similar refers to Carbon Jacked Ltd. Any reference to “member”, “you”, “user” or similar refers to the individual using the Carbon Jacked Ltd service.

This privacy policy tells you how Carbon Jacked uses your personal data when you visit our website or interact with us, including when you sign up to our newsletter or use our services. By personal data we mean information that can be used to uniquely identify a single person. This policy also tells you your privacy rights.

It is important that you read this privacy policy so that you are fully aware of how and why we are using your personal data. By using the Service, you indicate your acceptance of this Policy. If you do not agree to this Policy, you are not permitted to access the Service and you should not do so.

This website is not intended for children and we do not knowingly collect data relating to children.

If you have questions about this policy please get in touch via the ‘Contact us’ page of our website.

Collection of data

There are lots of different ways in which we may collect data, or receive data, including in the following scenarios:

  • sign up to receive our newsletter;
  • create an account on our website;
  • subscribe to our services;
  • use our carbon footprint calculator;
  • ask for direct marketing to be sent to you;
  • engage with us on social media;
  • enter a competition, promotion or survey;
  • contact us (e.g. customer services);
  • leave comments or reviews on our services;
  • from your employer.

When you register as a user for the service, you may provide us with certain information that we store. When you use the service, we may store information generated by your use of the service. If the service is accessed via a handheld device we also store a number that uniquely identifies the device.

Third parties

We may share your personal data with the third parties categorised below for the purposes set out in this privacy policy. We may also share your personal data if the law otherwise allows it.

We may share personal data with the following categories of third parties:

  • Suppliers and service providers (such as outsourced services partners, technology service providers, manufacturers and post and courier services);
  • Payment services providers, via Stripe - payment processors may take your personal data directly from you as part of processing a purchase, and they will be data controllers in their own right for that processing;
  • Auditors and professional advisers like bankers, lawyers, accountants and insurers; and
  • Government, regulators and law enforcement.

We may also share data with third parties connected to advertising, retargeting and analytics. Please see Cookies below, including the cookie list, for more information about who those third parties are.

We may also share data with third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.


A cookie is a small file of letters and numbers that we store via your browser. Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a better experience when you browse our website and also allows us to improve our site.

We use cookies to offer sign-in functionality, to remember user preferences and to understand how our web pages are used.

We may use both temporary and persistent cookies. You can delete cookies in your browser anytime and you can also block cookies from being placed; however, this could affect the quality of the service.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

Third party integration

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We are not responsible for their privacy statements.

Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We limit access to your personal data to those who have a strict business need to know.

We take the necessary steps to protect your personal data and we will notify you and any applicable regulator where we are legally required to. We cannot however completely guarantee the security of your personal data.

Data retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for.

By law we have to keep basic information about our customers (including Contact, Identity and Transaction Data) for six years after they cease being customers for tax purposes.

Legal rights

As set out in the General Data Protection Regulation (GDPR), you have the right to access certain information held about you. Your right of access can be exercised in accordance with the Act, including the right to:

  • request access to your personal data
  • request correction of your personal data
  • request erasure of your personal data
  • object to processing of your personal data
  • request restriction of processing your personal data
  • request transfer of your personal data
  • right to withdraw consent

Changes to this privacy policy

We reserve the right to change this privacy policy as necessary or required by law. Any changes will be posted on our website and you are deemed to have accepted the terms of the privacy policy on your first use of the website following the alterations.

Employee Sustainability Rankings

For our Employee Sustainability Rankings we do not collect or store any personal identifying information. This includes not collecting or storing user analytics such as IP addresses.